Disability Manager

The course trains professionals able to design and manage inclusion processes within companies and public administrations. At the end of the programme, participants acquire the skills needed to take on the role of Disability Manager: the person responsible for developing inclusive policies, designing reasonable accommodation and linking the individual needs of workers with disabilities to organisational strategies.

COURSE INTRODUCTION

·        Disability: a world to get to know better

·        Classifications, people, organisations

·        Social change and inclusion: national and international context

·        Caregivers and family members of people with disabilities

MODULE 1 - REGULATORY FRAMEWORK

·        UN Convention on the Rights of Persons with Disabilities

·        Italian Law 104/1992

·        Legislative Decree 216/2003

·        Rights of persons with disabilities

·        test on the regulatory framework

·        legal case analysis

·        Health and safety at work and disability

·        study and analysis of good practice in health and safety to improve inclusion

MODULE 2 - THE EMPLOYMENT RELATIONSHIP

·        Establishing the employment relationship (letters of commitment and letters of employment, probationary period agreement, non-compete agreement)

·        The employer's powers (managerial, supervisory and disciplinary)

·        The employee's obligations (diligence, obedience and loyalty)

·        Privacy compliance

·        corporate welfare

·        company policies

·        organisational inclusion

·        Targeted employment (collocamento mirato) under Law no. 68 of 12 March 1999

·        Civil invalidity, disability and Law 104

·        The Siils portal

·        Social security contribution relief for workers with disabilities

·        The ordinary invalidity allowance and its compatibility with work

·        Return to work for people with work-related disabilities

·        Professional registers for blind people

·        The APL-disability relationship

MODULE 3 - DISABILITY MANAGEMENT

·        Role of the Disability Manager

·        Professional ethics and conduct

·        Inclusive policy design

·        Developing strategies to foster integration

MODULE 4 - ACCESSIBILITY

·        Inclusive security: cybersecurity and sensitive data

·        Digital accessibility

·        Universal design

·        Physical, sensory-perceptual and digital accessibility, with attention to assistive technologies, aids and tools, also in relation to specific disabilities.

MODULE 5 - INCLUSIVE AND NON-DISCRIMINATORY COMPANY POLICIES

·        Training staff to assist and accompany colleagues with disabilities;

·        Collaboration with external organisations and associations to support employees with disabilities;

·        reasonable accommodation and universal design, for better organisation and inclusion of people with disabilities;

·        Emotional and psychological support for employees and their colleagues;

·        Raising staff awareness of inclusion and diversity;

·        Methods and techniques for periodic surveys on the satisfaction and well-being of workers with disabilities;

·        Keeping constantly up to date with best practice and innovation in managing disability at work.

·        dialogue and interaction between generations within the organisation

MODULE 6 - INCLUSIVE COMMUNICATION

·        inclusive language

·        stakeholder management

·        negotiation

·        stereotypes, prejudice, intersectionality, multiple discrimination and cognitive biases;

·        corporate responsibility, ESG criteria and the European Sustainability Reporting Standards (ESRS);

·        double materiality principles;

·        social sustainability principles;

·        inclusive marketing principles

MODULE 7 - PROJECT WORK

·        Development of a real case:

·        company inclusion plan

·        accessibility audit

·        individual case management

To train professionals able to:

·        manage inclusion processes

·        design reasonable accommodation

·        support companies and public administrations

·        apply regulations and international standards

·        obtain a training certificate valid towards Disability Manager certification